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The distribution and transport and logistics sectors are experiencing major changes that are continuing to gather speed:
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  • Globalisation and the need to develop organisational and operational models in response
  • Regulatory constraints
  • Demographic, economic and social developments
  • Industry/sector concentration
Such an environment requires constant optimisation of operating performance.  This has traditionally focused on integrated supply chains.  Improving commercial performance and adjusting organisation and management models also combine to necessitate cost reduction to remain competitive.
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Some of the most important ways of achieving such transformations are:
  • mastering standardized processes
  • implementing integrated information systems
  • improving knowledge of customers and their levels of satisfaction
  • optimising support functions' operational effectiveness
  • the ability to programme flexibility and scalability into a company's organisational structures and information systems
 
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